We want to give you the best surfing and shopping experience, so please take a moment to read about our privacy policies. It will take you through everything from ordering and paying online to delivery, using the website, and details about us. Thanks very much for reading.
Welcome to Project Simplicity Sg. When you use and/or order products from this website, you are agreeing to these terms and conditions, and, from this point onwards, any reference to “we”, “us”, “our” or “ourselves” refers to Project Simplicity Sg.
Each batch of our products can come out slightly differently. This can then mean the product appearance (colours) may differ slightly from the photos shown in our website. This is in no way an indication that product is defective as every care has been taken to ensure our products are made with the highest standards.
Before you place an order, you will need to register and then log in. Everyone is allowed one customer account. You are more than welcome to send our products to your friends, but they may live in a different house. All you need to do is complete a separate order for each different delivery address.
Very occasionally, if the technology fails us or we make a genuine mistake, your order attempt may be unsuccessful. While we can’t be held liable for this, we will do everything we can to resolve this for you and put that smile back on your face again.
Once your order has been accepted, you pay the sum that you see at the end of the checkout process, together with the delivery fee. We will only accept credit or debit cards in the name of the customer placing the order. Once you have placed an order, you will receive an e-mail within 24 hours, and then one within 48 hours of your order being dispatched, so you will know when to expect your goods.
Placing an order is legally binding and due to the nature of our products and hygiene reasons, we are not able to accept any returns.
If, in our reasonable opinion, a customer acts against these Terms and Conditions, we do reserve the right to cancel or suspend their involvement in a sale. This includes non-payment of ordered products or fraudulent use of our website and/or sales. We also reserve the right to bar certain e-mail addresses and telephone numbers from accessing our website to place orders. We will not accept any order from any customer who we have cancelled or suspended.
Your privacy is important to us and the purpose of this Statement is to tell you what personal information we collect about you, how we use it, whether we disclose it to anybody else, how long we keep it, and how you can request access to your personal information or obtain information about The Skin and Tone Company privacy policies.
Personal Information: Personal information means any information about you except your name, business title, business address, business e-mail address, business telephone number or business facsimile number. It also does not include your home address or phone number if these are published in a telephone or other directory.
What Personal Information do we collect?
When you participate in one of our surveys, or promotions, or contact us through our online enquiry form, we may collect some or all of the following information: your name, address and telephone number, e-mail address, web site address and facsimile number, your occupation, information about your computer skills (such as familiarity with certain computers and computer programs)
The Security of your Personal Information is Important to Us
Your personal information is used by us only for the purposes identified below and access to your personal information is limited to employees of Project Simplicity who need to have access to it.
How do we use your Personal Information?
Your personal information may be used by us to provide products and services to you. “What Personal Information do we Collect” as well as to provide you with updates and information regarding products and services that we have to offer and which we think will be of interest to you.
When are we required to Share your Personal Information with Others
We do not sell your personal information to third parties. We may disclose your personal information where we are required or permitted by law to do so.
What can you do if you want to limit the use to which we put
Your Personal Information?
Most of the personal information which we collect is necessary for us to perform the services outlined herein throughout this Notice and we cannot do this without that personal information. If you do not want us to use or disclose your personal information in a particular way, please contact us and we will be pleased to discuss with you how we can limit collection, use or disclosure of your personal information.
You can Request Access to Your Personal Information
You have a right to access the personal information which we have about you and to request that personal information which you believe to be inaccurate be corrected. If you wish to access your personal information you should contactThe Skin and Tone Company who will be pleased to assist you.
Personal data collected, will not be used for a new purpose unless we obtain consent from our customers. We are the sole owner of the personally identifiable information collected on this site. We collect personally identifiable information for the sole purpose of registering a user for our web site.
We do not collect sensitive information from our customers. We assure all customers that all personal information collected would be used or disclosed only for the purposes for which it was collected.
Only the necessary personal data is collected from customers’ for business purposes. Both the amount and the type of data collected shall be limited to that which is necessary to fulfill the purposes identified.
Limiting Use, Disclosure and Retention
We will not disclose, share, transfer, sell or rent personally identifiable information to any 3rd party. We do not send unsolicited marketing email to our customers. Customers will occasionally receive email on special promotions we hold. Out of respect for the privacy of our users, users may opt-out of receiving these communications by replying to unsubscribe in the subject line in the email.
We do not keep personal data for longer than is necessary for those purposes for which they are collected.
We would not display or make publicly available, whether through online directories, customer lists or otherwise, the personally identifiable information collected.
We ensure our customers that all personal information collected is accurate and kept up to date. We do not maintain duplicate copies of personal information in different systems.
We ensure our customers that appropriate security safeguards are in place to protect personal data against unauthorised access, misuse, disclosure, copying, use, alteration, accidental loss or theft, destruction or damage.
Only authorised personals have access to our systems. Consultants, contractors or other temporary employees do not have access to the data.
Individual Access and Correction
We allow our customers the right to access their personal information. Customers can access their personal information by using their respective username and password to gain access to their personal information.
If your personally identifiable information changes, or if you no longer desire our service, you may correct, update or remove your personal data at the member information page or by emailing our Customer Support.
We will respond to our customer’s request within a reasonable time and we charge / do not charge a reasonable fee / a fee for providing the information or data requested for.
Our mechanisms and processes are in place to receive and address complaints or inquiries about our policies and procedures relating to the handling of personal data. Appropriate measures will be taken to amend policies and procedures if a complaint is found to be justified.